The inspection / Scope
What I check
A human inspection of representative pages and customer journeys, supported by technical tools. The exact scope is agreed before work begins.
Functionality
Try the interactions your customers rely on.
- Buttons and interactive elements
- Representative customer journeys
- Visible third-party integrations
Mobile
Check representative mobile and desktop layouts.
- Menus and tap targets
- Content overflow and overlapping elements
- Forms on smaller screens
Performance
Find loading problems and explain their practical impact.
- Loading time and page weight
- Images and scripts
- Obvious performance bottlenecks
Technical health
Inspect publicly observable errors and configuration.
- HTTP errors and redirects
- Browser console and network failures
- HTTPS and mixed content
Forms and enquiries
Check validation, feedback and the enquiry journey.
- Required fields and malformed input
- Success and error states
- Clearly labelled test enquiries where authorised
Links and navigation
Follow the routes customers use to find information.
- Main navigation and footer
- Important internal and external links
- Primary calls to action
Security basics
Review visible configuration issues.
- Browser security warnings
- Insecure form actions and resources
- Obvious publicly exposed information
Accessibility basics
Identify obvious barriers to using the website.
- Keyboard access and focus
- Form labels and useful control names
- Obvious contrast and heading issues
Tracking
Check visible analytics installation and requests.
- Expected scripts and requests
- Obvious duplicates or failures
- Observable consent behaviour
User experience
Look for friction in representative customer tasks.
- Confusing interactions
- Popups and blocked content
- Broken booking or enquiry journeys
Scope and limitations
A clear scope. An independent view.
This service focuses on functionality and observable website health. SEO campaigns, formal accessibility certification, penetration testing and authenticated CMS inspection are outside the initial scope. Analytics accuracy requires access beyond what is publicly visible.